OPERATION & MONITORING2020-02-03T17:39:38+00:00


A pool of experts committed to the ongoing improvement of the services we provide through research and development of innovative tools for service operations that improve the functionality of the service itself, including:
-Automatic resolution of service requests and standard recovery
-Event monitoring and correlation
-Configuration Management Database
-Knowledge Base System
-Capacity & Availability Measuring Instruments

Our 2019

4500 Servers
8000 service request
2000 incident